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Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract at any time within 14 days without giving a reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must send a clear declaration to us (Upparel GmbH, Grünwalder Brücke 1 , 82049 Pullach im Isartal, shop@ognx.com, Tel. 030 - 44 31 20 74) (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached sample cancellation form for this purpose, but this is not mandatory.

In order to meet the withdrawal deadline, it is sufficient for you to send your notification that you are exercising your right of withdrawal before the withdrawal period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will give you all payments received that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer , cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. You bear the direct costs of returning the goods. For returns within Germany, please use our enclosed return sticker so that we can cover the costs.

For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have to return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

Sample withdrawal form

(The revocation should contain the following information. It can be sent to us by post or e-mail.)

  • Recipient:
    Upparel GmbH, Grünwalder Brücke 1, 82049 Pullach im Isartal
    or by email to shop@ognx.com
  • I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods: List
  • Ordered on (*) / received on (*)
  • Your name
  • Your address
  • Your signature (only if the revocation is sent by post)
  • Date

(*) Cross out inapplicable.

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