Shipping & returns



Delivery costs


Free of charge from 100€ purchase value. Under 100€ purchase value 5.90€


€ 10.90









€ 10.90

€  9.90

€ 10.90

€  9.90

€ 10.90

€ 12.90

€  9.90

€ 11.90

€ 11.90


€ 12.90

Others: If your destination country is not listed, please contact so that we can find an individual shipping solution for you.



Please note: Goods delivered outside the European Union may be subject to additional customs duties or taxes. We are not liable for any customs duties or taxes incurred. The amount of costs and fees may vary from country to country.



If you are not 100% satisfied with your order, you can return your new items within 30 days. You are welcome to use OGNX packaging to minimize the impact on the environment. In any case, we will recycle the packaging you use. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage in order to avoid claims for compensation due to damage caused by defective packaging.

Please note: We only accept items for return

  • if the item(s) were ordered from us in the online store
  • if the item(s) are unused, have the original label and have not been worn or washed - with the exception of trying on - otherwise we will not be able to refund them in full.
  • if the products are in the manufacturer's original packaging 

We charge a return fee of €2.95 for customers from Germany. You can simply use the enclosed DHL return label in your parcel for your return. We will automatically deduct the costs for the return shipment from your refund amount.

If you can no longer find your returns label, simply enclose your order number (you can find this in your email inbox or customer account) on a note in your returns package.

Returns from abroad must be sent with sufficient postage to the address below.
If you have made a purchase during a promotion, we reserve the right to refuse you the offer/discount if your order no longer meets the conditions for participation in the offer/discount after it has been returned.


Return address:

℅ VDS Fulfillment
Siemensstrasse 14
37412 Herzberg am Harz


If you would like a different size, send the item back to us as usual and simply order the item again at You will be responsible for the return shipping costs, but you will receive a discount code for the new shipping costs for your new order. Please contact our customer support team:

If you have any questions or suggestions, please contact our customer service team by email at We are happy to answer your questions and are open to feedback. This helps us to improve our offer and our service so that you are completely satisfied.